We price our services based on information you give us when you submit “Get a Free Quote” form. Your answers help us understand the scope of the project and details such as the size of your home or office, the nature of the space (open layout vs. smaller rooms, shelves of collectibles vs. clear surfaces, etc.), and the approximate workload.

Once we know these details, we calculate the cost and provide you with a personalized quote.

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If you are not satisfied with the quality of a cleaning service, we will come back and re-clean the area/s of concern within a 48-hour window, free of charge. If you are still dissatisfied with our service after our second attempt, we will issue a refund or credit.

To run a successful, dependable business, we rely on consistent scheduling. If you need to cancel or move your appointment, you must let us know at least 48 business hours in advance. If you do so, we will refund you in full or reschedule your appointment, free of charge.

If you do not, you are responsible for all or part of the cost:
• Same-day cancellation: 100% of the cost.
• Our staff is locked out: 100% of the cost.
• Less than 48 hours’ notice: 50% of the cost.

Thank you for understanding this policy and for making plans in advance if you need to change or cancel your cleaning.

To provide you with excellent cleaning services, we bring all our own cleaning supplies and equipment. If you prefer for us to use your cleaning supplies or equipment, we’re happy to do so. Just please let us know ahead of your scheduled cleaning so we know what to expect.